BUREAUCRACY AND EFFICIENCY IN NIGERIAN PUBLIC ENTERPRISE (A CASE STUDY OF POWER HOLDING)
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ABSTRACT
The primary purpose of this study is to ascertain the compact of bureaucracy towards achieving organizational objective.
The survey method of descriptive research was used for the study. The main instrument used in data collection for the study was a questionnaire the responses were tallied in frequency tables and percentage was used to analyze the data.
The result of the analysis and interpretation revealed that bureaucracy has too much innovation and not rigidity, it sees human feelings and not regarding human feelings and not regarding human as a programmed like machines and appropriately manipulated to produce standard outcomes in the organization.
It was also discovered that rules and regulation encourage the operation of Power holding , Anambra state , impersonal orientation help the actualization of organizational objectives, too close supervision and control helps bureau orate in the process of carrying out assigned works in the organization, employees are motivated due to unsterile work environment, strick adherence to rules and regulation allow for workers.
Creativity and innovation, hierarchy of authority fosters the process of decision, a message- sender and message receive short communication, Division of work, competency and slow the process of decision making, employee are satisfied by the method o payment and remuneration.
Also, it was recommend from the study that organization has been viewing their staff as human that have feelings and not like machine that and be programmed, the bureaucratic heads management should neither be two rigid nor two flexible in things but a balance should be structured, employees should be expose to learning opportunities so as to bring out creativity and innovativeness in them.
The top stakeholders should “work with and not load over’ subordinate should understand how the system works that will bring positive change.
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